[2026-02-09] Incident Thread

[github-actions[bot]]

❗ An incident has been declared:

Copilot Policy Propagation Delays

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[github-actions[bot]]

Update

We're continuing to investigate a an issue where Copilot policy updates are not propagating correctly for all customers.

This may prevent newly enabled models from appearing when users try to access them.

[github-actions[bot]]

Update

We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users.

This may prevent newly enabled models from appearing when users try to access them.

[github-actions[bot]]

Update

We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users.

This may prevent newly enabled models from appearing when users try to access them.

Next update in two hours.

[github-actions[bot]]

Update

We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users.

This may prevent newly enabled models from appearing when users try to access them.

Next update in two hours.

[github-actions[bot]]

Update

We're continuing to investigate an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users.

This may prevent newly enabled models from appearing when users try to access them.

Next update in two hours.

[github-actions[bot]]

Update

We're continuing to address an issue where Copilot policy updates are not propagating correctly for a subset of enterprise users. This may prevent newly enabled models from appearing when users try to access them.

This issue is understand and we are working to get the mitigation applied. Next update in one hour.

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Relevant stamps: dotcom, prod-ae-01, prod-cus-01, prod-sdc-01 and prod-weu-01

[github-actions[bot]]

Incident Resolved

This incident has been resolved.