I don't have access to my school email

[rlettcode]

Hi everyone,

Hello everyone I go to a high School and I wanted to apply for the student benefits GitHub program but when I go to apply it asks for my school which I put in and then it asked for my school email I didn't have my school email attached to my account yet so I go to add the email and then it says that it sent a verification email to my school email the only problem is my school does not allow outside emails to come in so I can't get the verification email I do have documentation proving I go to the school but I need help submitting it so currently I cannot get access to the benefits because I can't receive the verification email and I just need help getting the benefits using the documentation I already have, also whenever i submit a ticket it wont popup and i cant get confirmation that it was submitted.

[lentra0]

Hey there, you should reach GitHub support and give them proofs that you're a student, they will probably resolve your issue.

[rlettcode]

Sorry but as i said in the message i cant submit tickets it wont let me if there is another way please let me know

[BonyLord]

Try asking your school for help. Or wait until they help you with the documents

[Leorev01]

What kind of school email doesn't allow external emails, you should probably talk to your school

[e-okumoto]

Schools that want to protect students from spam :)

[samus-aran]

Hey @rlettcode

We've updated our Student Developer Pack Application FAQs & Common Rejection Reasons discussion. It's packed with valuable information that might just have what you're looking for. I've included the section that I feel would best assist.

• My selected school states I must have a specific school-issued email address but it’s incorrect, what should I do?

You may have to speak to your school's IT department to provide confirmation that emails don't allow external domains and to us that you need to use an alternative email to verify this school.

[JulianWangHZ]

Here’s what you can do:

1. You don’t need to verify your school email to apply.
   GitHub Education allows verification using official documents if your school blocks external mail.
   You can continue the application and choose the option to upload proof of enrollment instead of using the school email verification.

2. For documentation, make sure you upload:

   • Your student ID card (with name + school name visible), or
   • An official enrollment letter, or
   • Any school-issued document showing your name, school, and current academic year.

3. Since you’re having trouble submitting a support ticket, try this direct link:
   https://support.github.com/contact
   Then select:
   GitHub Education → Student Developer Pack → Verification Issue

4. If the form still doesn’t load, try these steps:

   • Turn off VPN or proxy
   • Use a different browser (Chrome/Firefox)
   • Try incognito/private mode
   • Try from a mobile device or different network

   Sometimes the support portal fails to load due to cookies or school firewall restrictions.

5. After you submit your documents through the Education application or support form, a human reviewer can manually approve your Student Developer Pack — your school email is not required if you have valid proof.

[KaranParmarr]

1. Select the "I do not have a school-issued email" option on the GitHub Education application page to bypass the verification email requirement.
2. Ensure your personal email is verified and set as your primary account address before starting.
3. Upload a high-quality photo of your dated Student ID or official enrollment letter so the AI can verify your school visually.
4. Disable any VPNs or ad-blockers, as GitHub uses your physical location to match the school's address for security.
5. If the support ticket doesn't pop up, try using a private/incognito window to clear browser cache issues that block the submission form.

[IEEEMOSTAFA]

If your school blocks external emails, you usually won’t be able to verify the student email through GitHub’s automatic verification system.

In this case, you can still apply for GitHub Student Developer Pack using documentation instead of a school email. During the application process, choose the option that says “I don’t have a school-issued email address” and upload proof of enrollment such as:

• Student ID card
• Enrollment letter
• Current class schedule
• Official school portal screenshot showing your name and school

Make sure the document clearly shows :your name, the school name, and a current date or active status.

If the support ticket form isn’t showing confirmation, try:

• Submitting it from an incognito/private browser window
• Disabling ,ad blockers or browser extensions
• Trying a different browser

You can also apply directly through the official page:
https://education.github.com/pack

If verification still fails, GitHub Education Support can manually review your documents once the ticket is successfully submitted.

[NA-V10]

It looks like the issue is happening because your school email cannot receive external emails, so the verification email from GitHub never reaches you. In this situation, you can still apply for the GitHub Student Developer Pack using documentation instead of a school email.

When applying, choose the option that allows student verification through documents. GitHub usually accepts proof such as a student ID card, enrollment letter, timetable, or a screenshot from your school portal showing your name and the current academic year.

Upload one of these documents during the application process. The GitHub Education team will manually review it and verify your student status.

Regarding the support ticket issue, try submitting the request again using a different browser, clearing your cache, or using an incognito window. If the confirmation still does not appear, you can contact GitHub Education support directly through their help page.

Once your documentation is approved, you should be able to access the GitHub Student Developer Pack benefits without needing the school email verification.

[amnazahid99]

Hi everyone,

Hello everyone I go to a high School and I wanted to apply for the student benefits GitHub program but when I go to apply it asks for my school which I put in and then it asked for my school email I didn't have my school email attached to my account yet so I go to add the email and then it says that it sent a verification email to my school email the only problem is my school does not allow outside emails to come in so I can't get the verification email I do have documentation proving I go to the school but I need help submitting it so currently I cannot get access to the benefits because I can't receive the verification email and I just need help getting the benefits using the documentation I already have, also whenever i submit a ticket it wont popup and i cant get confirmation that it was submitted.

You can reach out directly to GitHub Education support by emailing education@github.com
and explain your situation. Include:
The documentation that proves you attend your school.
A clear explanation that your school email cannot receive external emails, so the automatic verification isn’t working.
A request for an alternative way to verify your student status.
This usually allows GitHub to manually verify your eligibility and grant you the benefits without needing the school email. Since the support ticket system isn’t showing confirmations, emailing directly is the most reliable path.

[Khiladi-786]

Hey! I totally get how frustrating that situation is — school email restrictions make the verification step really difficult.

Here are a few things that might help:

1. Use the manual documentation upload option — On the GitHub Education application page, there should be an option to verify using school-issued documentation (like a student ID, enrollment letter, or report card) instead of email. Make sure you're uploading a clear photo or scan.

2. For the ticket issue — If your support ticket isn't showing a confirmation, try a different browser or disable any ad blockers/extensions, as they can sometimes block the submission popup. You can also email GitHub Education support directly at education@github.com and explain your situation — they're usually pretty responsive.

3. Alternative contact — You can also try reaching out via the GitHub Education Twitter/X account (@githubeducation) as they sometimes help sort out verification issues quickly.

Hope you get it sorted soon — GitHub Student Pack is definitely worth it!

[kartik12421]

Use GitHub’s alternative verification (upload your student ID/enrollment proof) and contact support via a different browser or device if the ticket form isn’t submitting.

[punit-redflag]

If you don’t have access to your school email, you can still apply using alternative verification.

Try this:

1. Apply using your personal email.
2. Upload proof of enrollment (student ID, admission letter, or fee receipt).
3. Make sure the document clearly shows your name, institution, and current academic year.
4. If your documents are not in English, consider adding a translated version.

Also, if your school blocks external emails, you won’t receive verification emails, so manual verification is the best option.

Make sure your GitHub profile name matches your documents to avoid rejection.

If your support ticket is not submitting, try a different browser or device.

[sowjithanumola]

Hey there, you should reach GitHub support and give them proofs that you're a student, they will probably resolve your issue.